31. Why is it important for analysts to follow a company’s escalation policy? Select two answers.
- An escalation policy can help analysts determine the best way to cross-collaborate with other members of their organization.
- An escalation policy instructs analysts on the right person to contact during an incident.
- An escalation policy can help analysts determine which tools to use to solve an issue.
- An escalation policy can help analysts prioritize which security events need to be escalated with more or less urgency.
32. A new security analyst has just been hired to an organization and is advised to read through the company’s escalation policy. What kind of information will the analyst be educated on when reading through this policy?
- They will learn when and how to escalate security incidents.
- They will learn the best way to communicate with stakeholders.
- They will learn how to use the Linux operating system.
- They will learn the best way to create visual dashboards to communicate with executives.
33. Unauthorized access to a system with PII is _____ critical than an employee’s account being flagged for multiple failed login attempts.
- marginally
- more
- equally
- less
34. How can an escalation policy help security analysts do their jobs?
- An escalation policy outlines who should be notified when an incident occurs.
- An escalation policy outlines when to alert the public of a data breach.
- An escalation policy educates analysts on how to be aware of phishing attempts.
- An escalation policy instructs the analysts on how to scan for vulnerabilities.