Module 3: Managing Relationships

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In this post, I provide complete, accurate, and detailed explanations for the answers to Module 3: Managing Relationships of Course 5: Skills for Working as an AWS Cloud Consultant

Whether you’re preparing for quizzes or brushing up on your knowledge, these insights will help you master the concepts effectively. Let’s dive into the correct answers and detailed explanations for each question!

Module 2 Assessment

Graded Assignment

1. What is an effective way to network and connect with technical professionals?

  • Attending local business-focused events ✅
  • Adding random people on social media platforms
  • Joining online gaming communities
  • Volunteering at non-technical charity events

Explanation:
Attending local business or tech-focused events (like meetups, conferences, or workshops) puts you directly in contact with professionals in your field. These events are designed for knowledge sharing, collaboration, and networking, making them the most strategic choice.

  • Adding random people online is not genuine networking.
  • Gaming communities aren’t typically professional spaces for cloud consulting.
  • Volunteering is great, but unrelated charity events won’t help you connect with technical professionals.

2. How can a cloud consultant improve soft skills and grow as a leader?

  • Focus mostly on technical expertise and knowledge
  • Avoid seeking feedback from others
  • Be open to feedback from friends, customers, and mentors ✅
  • Rely on formal training programs

Explanation:
Soft skills, like communication and leadership, are developed by actively listening to and learning from others. Being open to feedback is crucial for personal and professional growth. It helps you identify blind spots, improve collaboration, and grow as a leader.

  • Technical skills alone won’t help in leadership development.
  • Avoiding feedback hinders growth.
  • Formal training is helpful, but real-time feedback is more impactful for soft skills.

3. Cloud consultants regularly meet with customers. Each meeting is an opportunity to network and help customers find the correct cloud-based solutions. What should cloud consultants do to prepare for their first meeting with customers?

  • Memorize technical terms and acronyms
  • Prepare the list of the latest trends and advancements in technology
  • Create the solution design and all project deliverables
  • Research the audience (stakeholders) before the meeting ✅

Explanation:
Before a customer meeting, it’s essential to understand who you’ll be speaking to—their roles, business needs, challenges, and goals. This allows the consultant to ask relevant questions and build trust quickly.

  • Memorizing jargon doesn’t guarantee meaningful communication.
  • Tech trends are useful, but knowing the client is more relevant.
  • Creating deliverables beforehand assumes you already know the solution, which is premature.

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