Module 1: Thinking as a Cloud Consultant

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In this post, I provide complete, accurate, and detailed explanations for the answers to Module 1: Thinking as a Cloud Consultant of Course 5: Skills for Working as an AWS Cloud Consultant

Whether you’re preparing for quizzes or brushing up on your knowledge, these insights will help you master the concepts effectively. Let’s dive into the correct answers and detailed explanations for each question!

Module 2 Assessment

Graded Assignment

1. A cloud consultant received a request from an IT company to help them migrate their infrastructure to a cloud-based platform. By moving to the cloud, the company aims to enhance security, scale resources, and lower operational costs. As part of the initial phase, the consultant needs to understand the company’s business needs. Which technique would be the MOST helpful for the consultant when they collect specific requirements from stakeholders and set project objectives?

  • Interviews ✅
  • Documentation reviews
  • Strengths, weaknesses, opportunities, and threats (SWOT) analysis
  • Company-wide surveys

Explanation:
Interviews are the most effective method for gathering specific requirements and understanding business needs directly from stakeholders. This approach allows for in-depth, two-way communication. It also helps the consultant clarify responses, ask follow-up questions, and build a rapport, which can be crucial for understanding nuanced needs related to cloud migration.

  • Documentation reviews can provide background information but may be outdated or not detailed enough.
  • SWOT analysis helps in strategic planning, not in requirement gathering.
  • Surveys may gather general feedback but lack depth and flexibility compared to interviews.

2. True or False: A cloud consultant regularly communicates with customers to help them find better ways to resolve challenges with their infrastructure or applications. During a meeting, a customer expresses concerns about scalability. The consultant carefully listens to the customer’s concerns and tries to understand all of the customer’s business challenges. In this situation, active listening is one of the essential skills that helps the consultant gather accurate information and build trust with the customer.

  • True ✅
  • False

Explanation:
Active listening is a key communication skill, especially in a consulting role. It involves fully concentrating, understanding, responding, and remembering what the client says. When a consultant listens carefully and empathetically, it ensures they don’t miss important details and shows the client that their concerns are taken seriously, building trust and facilitating better solutions.

Related contents:

Module 2: Designing Solutions and Managing Projects
Module 3: Managing Relationships
Module 4: Building your Career

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